JOYCO LLC (“JOYCO”, “we”, “us”) is a technology investment and holding company. This policy applies to this website and, unless a portfolio company publishes its own policy, to the products and services we operate. For privacy questions, contact us at [Configure privacy contact in admin settings].

We collect information in the following ways:

• Information you provide: such as your name, email address, company, and message when you contact us or create an account.
• Account information: credentials and profile details you supply when registering, stored securely.
• Usage and device data: such as pages viewed, approximate location, browser type, and similar analytics collected automatically.
• Cookies and similar technologies: as described in our Cookie Policy.

We use personal information to:

• Respond to enquiries and provide the services you request;
• Operate, maintain, secure, and improve our websites and products;
• Communicate important updates and, where permitted, relevant information;
• Detect, prevent, and address fraud, abuse, and security issues;
• Comply with legal obligations.

Where applicable law requires a legal basis, we rely on your consent, the performance of a contract, our legitimate interests in operating and improving our business, and compliance with legal obligations.

We do not sell personal information. We may share it with service providers who process data on our behalf (such as hosting, analytics, and email delivery), with other JOYCO entities, and where required by law or to protect our rights. Providers are bound by appropriate confidentiality and security obligations.

We retain personal information only as long as necessary for the purposes described in this policy or as required by law, after which it is deleted or anonymised. IP addresses associated with form submissions are stored in hashed form for abuse prevention, not as raw identifiers.

Depending on your location, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at [Configure privacy contact in admin settings]. You may also have the right to lodge a complaint with your local data protection authority.

We use technical and organisational measures designed to protect personal information, including encryption in transit, hashed credentials, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your information may be processed in countries other than your own. Where we transfer data internationally, we use appropriate safeguards consistent with applicable law.

Our website and services are not directed to children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date above.

Questions about this policy can be sent to [Configure privacy contact in admin settings] or through our contact page. Our registered business details are [Configure company details in admin settings].